UAE introduces new payment plan for medical bills in easy instalments

UAE medical bill

Unforeseen medical expenses can significantly strain household budgets, disrupting even the most meticulously planned finances. Addressing this concern, the UAE's Ministry of Health and Prevention (MoHAP) has introduced an 'easy payment initiative' that allows customers to pay for medical services in instalments using their credit cards. This initiative, launched in collaboration with eight local banks, aims to ease the financial burden on individuals and families.

Cardholders can benefit from this plan by applying through their bank’s call center or other available channels. The participating banks include Abu Dhabi Islamic Bank (ADIB), Abu Dhabi Commercial Bank (ADCB), Dubai Islamic Bank (DIB), Commercial Bank of Dubai (CBD), Emirates Islamic Bank, Emirates NBD, Ajman Bank, and Sharjah Islamic Bank. 

The easy payment plan is available to both individual and corporate customers holding credit cards from these banks. It allows them to pay the ministry’s service fees in instalments over 3, 6, 9, or 12 months for amounts starting from Dh1,000. The terms and conditions, including profit rates and installment periods, are set by the respective banks to enhance customer satisfaction.

To apply for the easy payment plan, customers must first pay the required fees using their credit cards. After the payment, they can contact their bank via the call center or smart application to convert the transaction into an installment plan. The minimum fee amount to avail of this service is Dh1,000.

Here is a brief overview of how customers can apply for the easy payment plan with the participating banks:

- Abu Dhabi Islamic Bank (ADIB): Minimum fees of Dh1,000, repayment period of 3, 6, or 12 months, application via bank smart app or call center at 600543216.
- Abu Dhabi Commercial Bank (ADCB): Minimum fees of Dh1,000, repayment period of 3, 6, 9, or 12 months, application via bank call center at 600502030.
- Commercial Bank of Dubai (CBD):  Minimum fees of Dh1,000, repayment period of 3, 6, or 12 months, application via bank call center at 600575556.
- Ajman Bank: Minimum fees of Dh1,000, repayment period of 3, 6, 9, or 12 months, application via bank call center at 80022847.
- Emirates Islamic Bank: Minimum fees of Dh1,000, repayment period of 3, 6, 9, or 12 months, application via bank call center at 600599995.
- Emirates NBD: Minimum fees of Dh1,000, repayment period of 3, 6, 9, or 12 months, application via bank call center at 600540000.
- Sharjah Islamic Bank: Minimum fees of Dh1,000, repayment period of 3, 6, 9, or 12 months, application via bank call center at 65999999.
- Dubai Islamic Bank: Minimum fees of Dh1,000, repayment period of 6 or 12 months, application via bank call center at 046092222.

By introducing this initiative, the Ministry aims to improve the quality of life within the community, reflecting its commitment to enhancing customer well-being. This initiative also aligns with the Ministry’s strategic goals to adopt innovative financial solutions that leverage technological advancements, ensuring high standards of efficiency and transparency.

As the first federal government entity to implement such an initiative, MoHAP is setting new benchmarks for efficiency in government services, envisioning a future where financial transactions are seamless and supportive of the aspirations and well-being of UAE residents.