Dubai's Smart Police Stations: A 13% Rise in Transactions
The unmanned Smart Police Stations (SPS) in Dubai have reported a 13% increase in the volume of transactions processed by citizens, residents, and visitors Handling a total of 121,986 transactions throughout the year, this marks a rise from the 107,719 smart transactions recorded These SPS operate 24/7, offering 46 different services to cater to various needs, including permit requests, addressing criminal matters, and handling traffic concerns. Major General Ali Ahmad Ghanim, the Director General of Logistic Support and Deputy Chairman of the Executive Committee for Smart Police Stations, highlighted this achievement as a realization of Dubai Police's strategic goal to provide the community with convenient and streamlined services.
The Smart Police Stations play a crucial role in enhancing user experience, allowing individuals to file criminal reports without the need for face-to-face interaction with personnel. Instead, users can engage in video calls with multilingual investigative officers. During these virtual meetings, officers discuss all necessary details, and a report is sent to individuals for their signature.
The significant increase in transactions reflects the success of Dubai Police in meeting the evolving needs of the community and leveraging technology to provide efficient and accessible services. The unmanned nature of these Smart Police Stations contributes to their accessibility, ensuring that users can access necessary services at any time of day or night. The 46 services offered cover a wide range of requirements, making the SPS a comprehensive and convenient solution for various public safety and administrative needs.
The success of the Smart Police Stations aligns with the broader vision of Dubai to become a smart city, integrating advanced technologies to enhance the quality of life for residents and visitors. By leveraging innovations such as virtual interactions for filing criminal reports, Dubai Police demonstrates a commitment to efficiency, convenience, and responsiveness to the changing expectations of the public.
Major General Ali Ahmad Ghanim emphasized the strategic importance of these achievements, showcasing the commitment of Dubai Police to staying at the forefront of technological advancements in law enforcement. The Smart Police Stations have become a cornerstone in the city's approach to public safety, offering a model that combines convenience with effective policing.
As technology continues to play a pivotal role in shaping urban environments, Dubai's investment in smart solutions like the SPS exemplifies a forward-looking approach. The positive response and increased utilization of these unmanned stations underscore the successful integration of technology into public services, setting a benchmark for other cities exploring similar innovations in law enforcement and administrative processes.
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By- Sahiba Suri
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